Hi everyone, does anyone have any information on the problem with hashtags? It's been happening for almost 2 weeks now and I have emailed Instagram support twice but without any reply. The hashtags don't attach to the photos I post - they appear to do so - but when you click on each tag, your pic is not in the catagory. I have no idea why this is, but it seems to be happening to a lot of people. Many have said that it's only with tags where the catagory has over 100k photos in them - but how is that helpful to us? If I take a photo of my cat, i want to be able to tag it as #cat - but I can't because the #cat tag has over 8 million photos. This sucks! Instagram has been my favourite ever app for ages now and I'm so gutted that it's not working anymore! No one can see my pics if they aren't following me! Please, please can someone help!? Has anyone else emailed Instagram support? Anyone had a reply? Please!!!
p.s. I am using the most updated version of the app and my account is NOT set to private.
Same problem it's extremely annoying, especially considering this is my favorite app, if so many people are having the same issue you would think instagram would want to fix this instead of letting this go any further, I hope they fix it soon before I close my account and uninstall: (
I'm having the same issue, and I just joined. I joined because my friend wanted me too, but I can't even really enjoy Instagram because of this issue. They even disabled my account when I complained about it on my previous account.
Damn im haven the same problem but it just happend last night smh my tags was workin all day now nuffin like its so irritatin i dont even enjoy IG anymore if anybody can help fix plz hmu on ig 19reemo19 or email me email@example.com
Smfh, everybody is complaining about dis I love instagram no lie but naw can't fuck wit uu anyone more 'Instagram' don't kno wht to do wit this app naw if anyone can fix dis or something pls contact mee asap my IG: goldx_
Having the same problem!
I can't see all those tags so I tried to tag again for few times then it said I got too many tags!?
I don't get it at all. My photo does not included in those tags categories and it annoys me so much.
Please INSTAGRAM, please could you FIX it already.
Wow, me too! Well, I guess my situation is a bit different.. Everytime I try to post hashtags on my picture, it automatically disappears.. ON IT'S OWN! It's driving me crazy. & Everytime I decide to rewrite the hastags, it keeps on disappearing. But the weird thing is, it won't let me post more hashtags because I have too much hashtags. BUT THERE'S NOTHING OMGGGGGGGGGGGGGGGG.
I am also having this same problem for two weeks now! Hashtags disappearing and now even comments are disappearing as well ..... that being said I have contacted support like 5 times and have had no reply as have others. I tried restarting my phone, signing in and out of instagram. Deleting and re downloading instagram. I went onto statigram to see if I could see them there. NO LUCK on any of these. The only solution I found was adding 8 - 10 more individual comments onto the picture then going on to statigram on my laptop and view all comments under the picture your working with and they would reappear there for some reason. I would then go back to instagram and my hashtag/comment issue was solved. By the way even though these hashtags are disappearing they are still listing your pictures under them!
Whenever I post popular hashtags (i.e: hashtags from TagsForlikes), they don't appear in the category or search. I emailed them already but haven't received a reply yet..I don't think I've ever been reported so that probably isn't the problem..does anybody have it figured out yet?:(
ok people i have had this issue for some time, after a fair amount of farting about i think i have found out the problem! and why instagram arent answering any questions as to why this is happening!! i have been having this problem for months (since facebook took over) and have had my facebook deactived for about 2 years as i didnt use it! i thought i would activate my facebook and then try to post my tags and it bloody worked!!!!! i deactivated my facebook again and they stopped working! it seems instagram has sold out on us again, if you dont have an active facebook you cant tag your pictures!! pretty low if you ask me! so....
to the people that cant post tags, do you have a facebook? if not then open one and try posting tags! it worked for me. oh and instagram are scum for not advising us that this is what is causing the problem!!
hope this helps folks! check out my profile @ashey1710
Hi I've just had this same problem - normally get between 30 to 50 likes for my photos when tagging with fashion related tags but since yesterday I was getting about 2! I think it's because my friend logged into her facebook and instagram on my phone and this must have messed it up. Even when I relogged into my accounts and it seemed liked I was connected to Facebook as I was sharing instagram pics to facebook, but when I checked my share settings on instagram it said I wasn't connected to Facebook. It asked me to connect and I did - I reposted a picture and got loads of likes. Myabe just check your settings and make sure your connected to facebook on your phone and don't let anyone log into their accounts on to your phone!
i linked it to my facebook. but it still didnt work!!
same as @paintings_by_voetmann i have 2 accounts. and post the same pics n hashtags on both accounts. but my old one appeared when i search but not the new account!
this problem needs to be fixedddddddddd
I had the same problem and I tried do everything what you wrote here guys, but nothing worked.... Then I just download new version of instagram and hashtags started work for me again.
I've been having the same issue, but it started happening to me today...I even read through the terms and conditions to see if I had violated any of them. I thought "perhaps my account is flagged or something," but no. Idk whats going on :/
I have the same problem and it sucks because I have to tag certain photos in certain hashtags for contests and since my hashtags aren't working, I have to personally tag the contest holder and make sure they saw my entry. It's really stressing.
I have had a tagging issue for 2 weeks now, but my issue is if I tag a photo it deletes the photo from my feed. It is so annoying. I have emailed support 3 times and heard nothing back. Even the latest update to the App didn't fix this issue.
My Facebook account is active. I've unlinked and then re-linked my Instagram to it. Doesn't work.
I have uninstalled Instagram, rebooted my iPhone, then reinstalled it. Doesn't work.
I've tried posting new photos with just one hashtag. Not anywhere close to 30. Doesn't work.
I've reported the issue as a broken feature to Instagram, but I know that's worthless. Just like Facebook itself, there is no actual way to contact customer support anymore because Facebook/Instagram just doesn't feel it's worth it to help its users.
So all I can do is rely on the user community. Please let us know if you've found other solutions to this problem, and please let us know if you've had this problem and it fixed itself.